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	<title>Good Morning Geek &#187; Personal</title>
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	<link>http://goodmorninggeek.com</link>
	<description>Seize the mouse.</description>
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		<title>A Day Made of Glass 2: Corning&#8217;s Concept Glass Panels</title>
		<link>http://goodmorninggeek.com/archives/2027</link>
		<comments>http://goodmorninggeek.com/archives/2027#comments</comments>
		<pubDate>Sat, 04 Feb 2012 05:27:49 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=2027</guid>
		<description><![CDATA[Corning is a glass company that makes the now-infamous gorilla glass. Gorilla glass is thin, super-tough, and really pretty. Corning is setting their hopes high in a recently released and trending video that features a super-future concept with crazy things &#8230; <a href="http://goodmorninggeek.com/archives/2027">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Corning is a glass company that makes the now-infamous gorilla glass. Gorilla glass is thin, super-tough, and really pretty.</p>
<p>Corning is setting their hopes high in a recently released and trending video that features a super-future concept with crazy things like transparent tablets, interactive glass walls, and even tablets that project 3D holograms.</p>
<p>When would any of this actually happen? That&#8217;s a good question. If you find out, let me know.</p>
<p>And now, ladies and gentlefish, the moment you&#8217;ve been waiting for:</p>
<p><iframe frameborder="0" height="315" src="http://www.youtube.com/embed/jZkHpNnXLB0" width="560"></iframe></p>
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		<title>CES: The Progress of 3D</title>
		<link>http://goodmorninggeek.com/archives/2015</link>
		<comments>http://goodmorninggeek.com/archives/2015#comments</comments>
		<pubDate>Sat, 14 Jan 2012 23:32:14 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Hardware]]></category>
		<category><![CDATA[Hopes and Dreams]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[3d]]></category>
		<category><![CDATA[CES2012]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[speaker]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=2015</guid>
		<description><![CDATA[One of the biggest things at CES last year was definitely 3D. 3D TVs, 3D tablets, 3D Projectors. But there were a few reasons that I hated them. First of all, you had to wear Active 3D glasses. These basically &#8230; <a href="http://goodmorninggeek.com/archives/2015">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>One of the biggest things at CES last year was definitely 3D. 3D TVs, 3D tablets, 3D Projectors. But there were a few reasons that I hated them.</p>
<p><img class="alignleft" style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px;" title="PIA0001002058.png" src="http://goodmorninggeek.com/wp-content/uploads/2012/01/PIA0001002058.png" alt="PIA0001002058" width="360" height="197" border="0" /></p>
<p>First of all, you had to wear Active 3D glasses. These basically flicker each lens so fast that you can&#8217;t see, and it does it in rhythm with the TV. That&#8217;s how you could see two different images in each eye, giving you that 3D effect. As you can see, they tended to be a bit ridiculous. They were bulky and giant, needed to be charged, and were extremely expensive to replace. They also darkened the screen you were looking at quite a bit.</p>
<p>The other issue with 3D was that the colors were degraded. The saturation and contrast was reduced, and you give up everything in picture quality just to get that 3D effect. Basically, you were trading the convenience of TV just so you could get two pictures simultaneously.</p>
<p>This year, things have changed.</p>
<p>Exhibit A would be LG. They have created an amazing 3D smart TV that uses passive 3D glasses. These are the same glasses that you wear in a movie theatre, and are just plastic lenses that aren&#8217;t electronic at all. In fact, LG had a giant wall of these 3D TVs playing an awesome sequence of 3D footage. They were handing out tons of 3D glasses, because each one costs less than $0.05 to manufacture in China. You can keep it, break it, or lose it, and it won&#8217;t be a disaster.</p>
<p><img style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px;" title="DSC00521.JPG" src="http://goodmorninggeek.com/wp-content/uploads/2012/01/DSC00521.jpg" alt="DSC00521" width="420" height="235" border="0" /></p>
<p>Another benefit of passive 3D glasses is that you lose the bulk.</p>
<p><img style="border-style: initial; border-color: initial; border-image: initial; border-width: 0px;" title="19d6bb35_reald_glasses.jpeg" src="http://goodmorninggeek.com/wp-content/uploads/2012/01/19d6bb35_reald_glasses.jpeg" alt="19d6bb35 reald glasses" width="288" height="182" border="0" /></p>
<p>These are very light and thin glasses. In fact, some people even call them stylish &#8211; you may see people walking around in these glasses with the 3D plastic lenses popped out.</p>
<p>The nice thing about these new TVs is that you still have that beautiful color contrast and saturation that high-end TVs are known for. The brightness is still a bit reduced, but it&#8217;s nowhere near as bad as it was last year.</p>
<p>3D still has a ways to go &#8211; the need to wear glasses in general is a bit annoying, and the screens that don&#8217;t require 3D glasses (called autostereoscopy) are absolutely awful and disgusting. But the progress is obvious, and it seems like 3D is going from a stupid gimmick that was awfully executed to something that you might actually be able to enjoy in your living room.</p>
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		<title>CES Coverage!</title>
		<link>http://goodmorninggeek.com/archives/2009</link>
		<comments>http://goodmorninggeek.com/archives/2009#comments</comments>
		<pubDate>Tue, 10 Jan 2012 06:16:20 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[CES2012]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=2009</guid>
		<description><![CDATA[&#160; I&#8217;m happy to report that over the next three days I will be covering my favorite parts of CES 2012! The space is big, the crowd is bigger, and there&#8217;s more to see than one person could ever possibly &#8230; <a href="http://goodmorninggeek.com/archives/2009">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p><a href="http://goodmorninggeek.com/wp-content/uploads/2012/01/CES.jpeg"><img class="alignleft size-medium wp-image-2010" title="CES" src="http://goodmorninggeek.com/wp-content/uploads/2012/01/CES-300x197.jpg" alt="" width="300" height="197" /></a>I&#8217;m happy to report that over the next three days I will be covering my favorite parts of CES 2012! The space is big, the crowd is bigger, and there&#8217;s more to see than one person could ever possibly capture, but I&#8217;ll be bringing my favorite parts of CES to all of you here!</p>
<p>If you&#8217;re at CES and see me, feel free to come and say hi!</p>
<p>&nbsp;</p>
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		<title>Bananapress: a super-simple CMS</title>
		<link>http://goodmorninggeek.com/archives/1991</link>
		<comments>http://goodmorninggeek.com/archives/1991#comments</comments>
		<pubDate>Mon, 26 Dec 2011 00:07:23 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Announcement]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Free]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Network]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1991</guid>
		<description><![CDATA[WordPress is wonderful. People love to use it, and some extremely beautiful and large sites implement it as their backend. But then there&#8217;s those who get tired of wordpress. It works, well, yes. But it is a bit heavy, it &#8230; <a href="http://goodmorninggeek.com/archives/1991">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://goodmorninggeek.com/wp-content/uploads/2011/12/bananapresstext.png"><img class="alignleft size-medium wp-image-1994" title="bananapresstext" src="http://goodmorninggeek.com/wp-content/uploads/2011/12/bananapresstext-300x74.png" alt="" width="300" height="74" /></a>WordPress is wonderful. People love to use it, and some extremely beautiful and large sites implement it as their backend.</p>
<p>But then there&#8217;s those who get tired of wordpress. It works, well, yes. But it is a bit heavy, it can be a bit slow, and it&#8217;s not the lightest thing in the world.</p>
<p>So you try our Drupal, but that&#8217;s just disgusting &#8211; the interface is impossible to use, it has high requirements, and the error messages are nearly indecipherable.</p>
<p>There&#8217;s plenty of other CMSes, but they&#8217;re all a bit blech. So I decided hey, why don&#8217;t I just make my own?</p>
<p>That&#8217;s why I made bananapress. It started as just for personal use, then I realized that I could easily create an installation script and make it open source for all of you to use.</p>
<p>Bananapress is a bare-bones simple CMS. It only requires PHP v5.2 and a MySQL Database. Unzip the file, put it in the root of your domain, then go to http://yourdomain.com/install. It will give you instructions on editing the config.php file (I&#8217;m hoping to make that webpage be able to edit the configuration file, but I&#8217;m not familiar with write and reading text files in PHP). Put in your database information in the config file, then click next on the install page. It should configure a database for use with your site.</p>
<p>Now, you can go to http://yourdomain.com/login.php, enter the password that you entered in the config file, and write and save your first post. Voila, it should show up on your homepage.</p>
<p>And that&#8217;s it! I&#8217;m working on getting an editing page and some more documentation for it, but it&#8217;s a work in progress. So far the feedback has been good.</p>
<p>Feel free to check it out for yourself by going to <a href="http://bananapress.co.cc">http://bananapress.co.cc</a> !</p>
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		<title>Verizon Can&#8217;t Get it Right</title>
		<link>http://goodmorninggeek.com/archives/1968</link>
		<comments>http://goodmorninggeek.com/archives/1968#comments</comments>
		<pubDate>Thu, 08 Dec 2011 05:52:20 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[App]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Nexus]]></category>
		<category><![CDATA[Phone]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/archives/1968</guid>
		<description><![CDATA[One of the most anticipated phones if the year is the Galaxy Nexus. It boasts a ton of new features, courtesy of Andoid 4.0. One of Apple&#8217;s strongest points is how they release their phones. They send out an invite &#8230; <a href="http://goodmorninggeek.com/archives/1968">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://goodmorninggeek.com/wp-content/uploads/2011/12/BadVerizon-300x194.png"><img class="alignleft size-full wp-image-1969" title="BadVerizon-300x194" src="http://goodmorninggeek.com/wp-content/uploads/2011/12/BadVerizon-300x194.png" alt="" width="300" height="194" /></a>One of the most anticipated phones if the year is the Galaxy Nexus. It boasts a ton of new features, courtesy of Andoid 4.0.</p>
<p>One of Apple&#8217;s strongest points is how they release their phones. They send out an invite to an event, then at the event make a clear availability date. This causes people to get excited for the product and even line up for it.</p>
<p>Verizon took a different approach. They added a release date of Dec. 9 to the stores&#8217; databases, and never made an official announcement. Everyone gets excited for that day, but Verizon has decided to stamp that down as well. Verizon took down the date from the databases and replaced it with &#8220;Launch Date Coming Soon.&#8221;</p>
<p>I don&#8217;t understand what Verizon is going for. Are they trying to get hype? Are they attempting to draw more in with their deadline extension? Or are the marketing people really just that clueless?</p>
<p>Many people have their two year upgrades coming up and would like to upgrade to the Nexus, but with so much waiting and games people are beginning to lose patience with Verizon. It&#8217;s not sure whether the phone isn&#8217;t actually going to be released on the 9th, and other sources are saying that it could be on the 13th. Who knows?</p>
<p>Verizon either needs to stick to the leaked dates to encourage more hype assurance or just give us a solid, set release date.</p>
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		<title>How Hex Codes Work</title>
		<link>http://goodmorninggeek.com/archives/1957</link>
		<comments>http://goodmorninggeek.com/archives/1957#comments</comments>
		<pubDate>Tue, 29 Nov 2011 17:00:08 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Tricks & How-Tos]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Free]]></category>
		<category><![CDATA[Internet]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1957</guid>
		<description><![CDATA[I know, a lot of you out there won&#8217;t be needing this anytime soon, but I think that the way digital web colors work is cool, and I think that you will too! When designing websites, color is always important. &#8230; <a href="http://goodmorninggeek.com/archives/1957">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I know, a lot of you out there won&#8217;t be needing this anytime soon, but I think that the way digital web colors work is cool, and I think that you will too!</p>
<p>When designing websites, color is always important. What color should the background be? The font?</p>
<p>All of these colors are chosen within CSS. CSS has a few basic colors built in, like <code>white</code> and <code>black</code> but everyone would like more specific colors. My screen doesn&#8217;t have millions of colors for &#8216;nuthin!</p>
<p>In CSS, specific colors are entered via <em>hex codes</em>. These go #123456, where each digit ranges from 1-F (0123456789ABCDEF). Because colors are composed of three values, Red, Green, and Blue, two digits of a hex code are for each.</p>
<p>This is a bit difficult to explain, so I made a diagram just for you:</p>
<p><a href="http://goodmorninggeek.com/wp-content/uploads/2011/11/rgb.png"><img class="alignnone size-full wp-image-1958" title="rgb" src="http://goodmorninggeek.com/wp-content/uploads/2011/11/rgb.png" alt="" width="800" height="459" /></a></p>
<p>&nbsp;</p>
<p>For example, if your hex code is #FFFFFF, thats FF for red, FF for green, and FF for blue. FF is the highest possible value, so as much of all colors as possible results in white. It&#8217;s the same with #000000: no color at all means black.</p>
<p>If you were to have #FF0000, that&#8217;s the highest value for red and no value for anything else; you&#8217;ll end up with pure red.</p>
<p>I hope you enjoy having yet another little nugget of tech information in your mind! Use it wisely! <img src='http://goodmorninggeek.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Why Google+ Is Failing</title>
		<link>http://goodmorninggeek.com/archives/1949</link>
		<comments>http://goodmorninggeek.com/archives/1949#comments</comments>
		<pubDate>Sun, 20 Nov 2011 04:55:38 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Google+]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Free]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Social Network]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1949</guid>
		<description><![CDATA[When I was at the Teens In Tech conference, a speaker told me this: For your product to succeed, it either must be a new idea or be better than a previous one. It makes sense &#8211; why would anyone &#8230; <a href="http://goodmorninggeek.com/archives/1949">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://goodmorninggeek.com/wp-content/uploads/2011/11/googleplus.png"><img class="alignnone size-full wp-image-1953" title="googleplus" src="http://goodmorninggeek.com/wp-content/uploads/2011/11/googleplus.png" alt="" width="511" height="252" /></a></p>
<p>When I was at the Teens In Tech conference, a speaker told me this:</p>
<blockquote><p>For your product to succeed, it either must be a new idea or be better than a previous one.</p></blockquote>
<p>It makes sense &#8211; why would anyone switch to your product if there&#8217;s already one that does the same thing? Your product needs to have more to offer so people would actually have a reason to &#8220;convert.&#8221;</p>
<p>Unfortunately, there are few tech companies that succeed with new ideas &#8211; so a lot take old ideas and refresh them to make &#8216;em better. For example, every Apple product ever created; The iPhone wasn&#8217;t the first phone in the world &#8211; it was just better than the rest; The iPod wasn&#8217;t the first small music player ever created &#8211; it was just better because it could hold so many more songs and didn&#8217;t need CDs or Cassettes.</p>
<p>Okay, so lets take a look at Google+. It&#8217;s a great social network that has tons of new features that are definitely in demand. Who would wan&#8217;t multi-person video chat, along with a slew of easier to manage privacy features?</p>
<p>&#8220;Okay, so Google+ &#8220;better&#8221; than facebook &#8211; but why isn&#8217;t it succeeding?&#8221;. This is a question I&#8217;ve been asked many times.</p>
<p>Lets think about it in terms of a lamp (yes, the one on your desk). First, we have our facebook: A standard lamp with a normal switch that emits very bright light. Then, lets look at our Google+: A large, fancy lamp with pretty designs on it, a bendable neck, and voice activated controls &#8211; but we forgot to add in a socket for a lightbulb.</p>
<p>In this analogy, our Google+ Lamp is &#8220;better&#8221; than our facebook lamp &#8211; but it <span style="text-decoration: underline;">doesn&#8217;t do what people want to use it for</span> (illumination)<span style="text-decoration: underline;">.</span></p>
<p>Lets take that analogy back to Facebook and Google+. What is the <span style="text-decoration: underline;">real</span> reason people ever go on facebook?</p>
<p>The real reason is their <strong><span style="text-decoration: underline;">user base.</span></strong> There are very very few people who aren&#8217;t on facebook, and there are very very few people on Google+. Google+ has all the new doohickeys and thingamajigs, but it&#8217;s forgetting the light bulb (user base).</p>
<p>And because nobody is on Google+, nobody wants to join &#8211; they&#8217;re satisfied with Facebook and their 1500+ &#8220;friends.&#8221; What&#8217;s the use of having a ten person video chat if there&#8217;s not even ten people on Google+?</p>
<p>Google+ is a good idea, with a perfect execution &#8211; but the social networking field has been completely dominated by Facebook and Twitter. It&#8217;s unfortunately like this for many social internet startups: many of them rely on a user-base to be the least bit useful, and without a user base you won&#8217;t be able to expand your user base. You can get a user base by having a user base, because if you have a small user base people want to join to be part of that user base, which makes more people want to join etc.</p>
<p>Hence the reason most social startups fail. Gaining a user-base is a domino effect, with the first domino being a giant brick wall. You need to hope that something will come and knock it over, as getting the domino train started is definitely the hardest aspect of the whole process.</p>
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		<title>The Impact of Customer Service</title>
		<link>http://goodmorninggeek.com/archives/1919</link>
		<comments>http://goodmorninggeek.com/archives/1919#comments</comments>
		<pubDate>Thu, 13 Oct 2011 16:25:18 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Tricks & How-Tos]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Picture]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1919</guid>
		<description><![CDATA[Customer service makes a big impact on how people look at your company. Here&#8217;s two examples of personal experiences with customer service &#8211; one bad, one great. The Bad Recently, my sister&#8217;s MacBook had a little breakdown. The trackpad stopped &#8230; <a href="http://goodmorninggeek.com/archives/1919">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Customer service makes a big impact on how people look at your company. Here&#8217;s two examples of personal experiences with customer service &#8211; one bad, one great.</p>
<p><strong>The Bad</strong></p>
<p>Recently, my sister&#8217;s MacBook had a little breakdown. The trackpad stopped working.</p>
<p>I knew how to fix it, I just take it apart and switch out the trackpad. So now, I just needed to get the trackpad.</p>
<p>I found a site on like called Mac Parts Online. I clicked on my sister&#8217;s model of MacBook, then clicked on the trackpad. It redirected me to a shopping page, where I then ordered the trackpad.</p>
<p>Upon arrival, I found that it wasn&#8217;t the correct model of trackpad. This trackpad was for an aluminum MacBook!</p>
<p>I went back to the site and looked for an email address or phone number. I found a contact page and over the course of a week sent them messages three times. I never got any response.</p>
<p>Eventually, they started responding. After some arguing, they regretfully accepted it for a return. On top of that, I had to pay a 25% restocking fee.</p>
<p>So first, your site misinforms me about what product to get, then you don&#8217;t reply to my messages, then you finally accept it for return, and charge me 25%?!</p>
<p>I know I won&#8217;t be shopping here again. Ever.</p>
<ul>
<li>Website was misleading</li>
<li>Slow response</li>
<li>Unfriendly Customer Service</li>
</ul>
<div><strong>The Great</strong></div>
<p>I was recently looking around for some photography gear. I found a site called Photojojo, full of a ton of different nicknacks and photo related toys and supplies.</p>
<p>I found a lens called the Diana+ that I was really interested in. Upon reading the description, I could tell this was going to be fun.</p>
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<td>Simply attach the plastic lens and its adapter directly onto your SLR&#8217;s body (Nikon or Canon) and shoot away. With one part Diana camera (old school lo-fi plastic) and one part modern DSLR you&#8217;ve got yourself <strong>one mighty fine recipe for unconventionally amazing photographs.</strong>Finally! A way to re-invent your style while kicking it digital with the hip kids and their plastic cams. (And for future reference, Thomas Kinkade = not hip).</td>
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<p>Instead of a machine writing this, there&#8217;s a real person writing and <strong>not</strong> just filling out a form description made by some manufacturer in china.</p>
<p>As you may have read, it works on Canon and Nikon SLRs. But what about my NEX-5? I have a nice NEX-5, but it doesn&#8217;t take Canon or Nikon Lenses.</p>
<p>So, I thought, I could just get a Nikon to Sony adaptor and I&#8217;ll be set! I&#8217;ll put the Diana+ Lens in the nikon adaptor, then the Nikon adaptor onto my NEX adaptor.</p>
<p>But there was one potential problem with this &#8211; would there be a problem because the lens would be two adaptors away from the CCD in my camera?</p>
<p>To answer this, I turned to Photojojo. I found their contact page quite easily, sent them a message, and within a day they responded.</p>
<blockquote><p>Hey there Max!</p>
<p>I can&#8217;t say for sure since I don&#8217;t have your camera or that snazzy Sony to Nikon adapter to test it out, but best I can tell I think that setup would work great!</p>
<p>I don&#8217;t think the extra distance will make much of a difference and that combo of adapters is your best chance of using Diana lenses on your camera so I&#8217;d say give it a shot!</p>
<p>If I&#8217;m totally wrong and it doesn&#8217;t work for ya we&#8217;ll take the Diana Lens and Nikon adapter back easy peasy!  (Just be careful to keep all the packaging together and don&#8217;t rip the boxes when you open them if you can help it).</p>
<p>Hope this helps!  If you have any questions, I&#8217;m just a keyboard away.  And once you get it all set up please let me know how it works for ya (and feel free to send me some pictures too! &#8211; I love seeing what folks come up with!)</p>
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<p> &#8211;</p>
<p>Julieanne</p>
<p>Silly Putty Enthusiast and</p>
<p>Photojojo Customer Support</p>
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<p>Upon reading this email, I just wanted to hug the person who responded. They talked to me like I was their best friend in the world. They were nice, personal, helpful, and still professional. They also said that I can refund it, and the way they used very personal language like &#8220;snazzy&#8221; and &#8220;easy peasy&#8221; just made me know that I was an appreciated customer. This is customer service.</p>
<p>I then proceeded to order the lens, and I then got a shipping notification. It said that I could watch my order come on this &#8220;Shiny new page.&#8221; I clicked on the link, and here&#8217;s the page I got:</p>
<p><a href="http://goodmorninggeek.com/wp-content/uploads/2011/10/order1.png"><img class="alignnone size-full wp-image-1923" title="order" src="http://goodmorninggeek.com/wp-content/uploads/2011/10/order1.png" alt="" width="792" height="1903" /></a></p>
<p>&nbsp;</p>
<p>Look at that. It even gives me a little picture showing the package on it&#8217;s way to California. They used really cute language, like saying the went out to the &#8220;photojojo tree&#8221;. Every little word of this is spiced up and makes me feel warm and fuzzy inside.</p>
<ul>
<li>Easy to use site</li>
<li>Personal yet still professional language</li>
<li>Quick, helpful, nice, personal response</li>
<li>Easy return policy</li>
</ul>
<div>Who wouldn&#8217;t want to shop here?!</div>
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<div><strong>Why</strong></div>
<div>We all buy things online. But whenever you buy something that you can&#8217;t use/try out immediately, there&#8217;s always a risk &#8211; it might not work, it could be broken, it could be the wrong model.</div>
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<p>If we can <span style="text-decoration: underline;">trust</span> the site, then we are far more comfortable with taking that risk, as if it were to ever happen that there was a problem we know that the site will be helpful. Machines can&#8217;t really manage returns, and when the person on the other end is mean and nasty you don&#8217;t even want to bother trying to talk to them.</p>
<p>That&#8217;s why with Photojojo, I want to order from them a ton of times <span style="text-decoration: underline;">just</span> so I can get their snazzy emails that make me feel so nice and fuzzy and warm and happy and unicornaliscious. (See what I did there? Seems like something Photojojo might say.)</p>
<p>If you own a company, Customer Service should be your first priority, followed by quality of the product. After all, what&#8217;s the good of a great quality product &#8211; with the wrong part number that can&#8217;t be returned due to your awful customer service? You&#8217;ll end up like Mac Parts Online &#8211; with dissatisfied customers who will definitely not return.</p>
<p>Do your best to be a Photojojo &#8211; Be professional, personal, and make people <span style="text-decoration: underline;">want</span> to talk to you, not just <span style="text-decoration: underline;">need</span> to talk to you.</p>
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		<title>Goodbye, MacBook</title>
		<link>http://goodmorninggeek.com/archives/1857</link>
		<comments>http://goodmorninggeek.com/archives/1857#comments</comments>
		<pubDate>Thu, 25 Aug 2011 05:11:07 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Announcement]]></category>
		<category><![CDATA[Hopes and Dreams]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[mac]]></category>
		<category><![CDATA[MacBook]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1857</guid>
		<description><![CDATA[No, I&#8217;m not talking about the white one (post here). I bought an aluminum MacBook in 2008, and it has lasted me until today. I loved it, it was reliable, and has lasted through three software versions. I have used &#8230; <a href="http://goodmorninggeek.com/archives/1857">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>No, I&#8217;m not talking about the white one (<a title="Goodbye, White MacBook!" href="http://goodmorninggeek.com/archives/1746">post here</a>).</p>
<p>I bought an aluminum MacBook in 2008, and it has lasted me until today. I loved it, it was reliable, and has lasted through three software versions. I have used it for three years straight, rarely skipping more than 8 hours without using it.</p>
<p>And today, it has finally left us.</p>
<p>I&#8217;m not getting rid of this computer, as it was my first real computer and has signatures of apple engineers on the bottom.</p>
<p>You&#8217;ll get to find out what computer I get next when I write a post about it. <img src='http://goodmorninggeek.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Oddly, however, today is the same day that <a title="Goodbye, Steve." href="http://goodmorninggeek.com/archives/1853">Steve Jobs has resigned from his CEO position at Apple</a>. Coincidence? I think not.</p>
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		<title>maxeh.me</title>
		<link>http://goodmorninggeek.com/archives/1785</link>
		<comments>http://goodmorninggeek.com/archives/1785#comments</comments>
		<pubDate>Sun, 14 Aug 2011 17:05:41 +0000</pubDate>
		<dc:creator>Max Swisher</dc:creator>
				<category><![CDATA[Announcement]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Thoughts]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Internet]]></category>

		<guid isPermaLink="false">http://goodmorninggeek.com/?p=1785</guid>
		<description><![CDATA[Here on Good Morning Geek, I post fairly professional reviews, opinion, news, etc. However, sometimes there&#8217;s things that readers might like to know about, but just don&#8217;t have the same professionalism to fit in here on Good Morning Geek. That is &#8230; <a href="http://goodmorninggeek.com/archives/1785">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Here on Good Morning Geek, I post fairly professional reviews, opinion, news, etc. However, sometimes there&#8217;s things that readers might like to know about, but just don&#8217;t have the same professionalism to fit in here on Good Morning Geek.</p>
<p>That is why I have made a new, smaller and less professional site &#8211; <a href="http://maxeh.me">maxeh.me</a>.  I post about more random stuff, with possibly a few more typos and/or grammatical errors.</p>
<p>Enjoy!</p>
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